Internet Marketing Services, Wilmington NC

Posts Tagged ‘Internet Marketing Wilmington NC’

Do you want more sales leads from your website?

Friday, October 23rd, 2009

One of our interns mentioned in her latest post that she learned just how much value customers place on how your business’ website looks. I think it’s safe to say, too, that for how some business websites look, if they operated their store in the same fashion, they would be out of business. At the same time, the old adage “looks aren’t everything,” does have some merit. It takes more than just a nice looking website to generate leads, it takes personality, too.

Give your website personality

I am not talking about kooky or fun-loving language and graphics just for the sake of standing out. What I’m talking about are two very important things:

  • Interesting, well-written copy
  • A clear call to action

Well-written copy not only strengthens your marketing message and your companies brand, but it will also help drive people to your call to action – the real money making portion of your website.

Your call to action is where you make your money. It’s the link or button that sells your book, makes your phone ring, or gives you potential client’s e-mail. This frequently looks like a customer clicking a button like “Request A Quote”, “Donate Now”, or “See the case study”. These calls to action give your visitors a clear path of where you want them to go and what you want them to have as a takeaway.

Learning by example

A great example of a website that both has the looks and a great call to action is Audio Visual Services. The website looks great and fits the industry, the copy strengthens both AVS’ brand and pushes people toward the ultimate call to action – “Request A Quote”. As a result, the first page everyone visits after entering the site is the request a quote page. That’s a website that both looks good and will make money.

Not sure how to create a clear call to action on your site, or are unsure of what your call to action should even be? Leave a comment and we will be in touch!

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What is a Short URL like TinyURL or Bit.ly? - Tech Talk

Friday, July 31st, 2009

Tech Talk - Talk, Wimington NCThere’s a lot of terms flying around in this new age of “social technology”, where companies like Facebook, Blogger, and Twitter are becoming household names. But what do any of these terms really mean and why should you care? That’s what I’ll be explaining in my weekly Tech Talk.

What is a URL?

Before I explain what a short url is, let me briefly explain what a URL is. We all use URLs every day, in most cases without even thinking about it.A URL, put simply, is the location of a web page on the internet.

For example, www.talkinc.com is a URL that takes you to our homepage.

What is a short url?

A short url, as you might suspect, is actually a shorter URL that can be used to direct people to the normal, longer url. For example, http://bit.ly/nfrsq is a short url for http://www.talkinc.com. They both go to the same place, the only difference is that the short url redirects people to our “long” url.

Why did short URLs come about?

Short URLs really began around 2002 in a variety of forms but didn’t really begin to become popular until internet services based on text messaging such as Twitter were created.

The reason short urls became so popular with these text oriented services is because, as you may know, text messages can only be 160 characters in length. This made the need for conserving characters all the more important. The ability to take a url from 50 characters down to 20 was too attractive to pass up.

Why use URL shorteners?

Often times during the process of redirecting someone from the short url to the long url, the short URL service commits an action, such as tracking the number of people who clicked on the link, or serving up a specialized page. These actions means short url services provide additional benefits for marketing, branding and so forth.

For example: We use bit.ly because it has great statistics on impressions and conversions which help our marketing efforts. Digg has created their own URL shortener which aids them with much the same, along with additional exposure of their brand.

Which URL shortener should I use?

If you have a need to use a URL shortener, such as sharing content across social networks, twitter, or text, then I would suggest using bit.ly. There are other shorteners, and Danny Sullivan has written a great comparison of the different shortening services for those interested in part of the technical depth. If you’re not, just use bit.ly!

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Social Networks 101 Video

Thursday, July 23rd, 2009

Thanks again to everyone who attended our  Business Is Personal Webinar! You can view the  slides for this webinar on personal branding, and we also have a list of our other videos that are available to watch for free. If you have any questions, feel free to e-mail us or leave a comment!

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Talk’s Social Networks 101 Webinar - Slides

Thursday, July 23rd, 2009

Thanks again to everyone who attended our Social networks webinar! If you have any additional questions that we didn’t get a chance to answer, please feel free to leave it in the comments below and we’ll respond how we can there! Check back next week for video clips of the presentation.

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Put Social Networks to Work for Your Business

Tuesday, July 14th, 2009

You’ve signed up for LinkedIn, created a profile on Facebook, and joined Twitter. Now what?

Social networking is touted as the next big thing to help you grow your business. The act of networking and word-of-mouth marketing is not new. What’s new is the venue – the online social network. A social network is an online community where people meet others with common interests. Ideally, their common interest is your brand or your industry, so you want to be in front of them online.

To use a social network to your advantage you must do the following:

  • Find the network(s) where your audiences are spending their time.
  • Create a profile
  • Participate – get engaged with other users by writing comments, sending  messages, posting blogs, etc.
  • Incorporate social networks into your existing marketing activities

The good news/bad news about finding the right networks is that there are a lot to choose from. Social networking is much more than Facebook and Twitter. Here are a few categories to consider:

  • Traditional Social Networks: Facebook, MySpace
  • Social Media Submission Sites — Digg
  • Social Bookmarking – StumbleUpon, Delicious
  • Microblogging – Twitter
  • Photo and Video Sharing – Flickr, YouTube
  • Review and rating sites – Amazon, Epionions, TripAdvisor, Yelp
  • Blogs

Every business that has customers online should consider a social network campaign to grow your business. The cost to entry is nominal, but it requires time and strategy. Don’t just jump in because you think everyone else is out there.

To learn how to use social networks to grow your business, join us on Thursday, July 23 for a free, one-hour webinar entitled Social Networking 101. Click here to register.

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5 ways we’ve increased our blog traffic

Tuesday, July 14th, 2009

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One of the most exciting things about blogging is gaining new followers and knowing your content is being read. If your blog following is a bit lackluster consider the following tips:

1. Make subscription easy. The easier you make it to subscribe to your blog, the more frequently readers will do it. You may already provide an option to subscribe by RSS but if someone doesn’t know what that is or gets confused along the way, they may give up. By making an email subscription available, your blog becomes accessible to different levels of computer users.

2. Help people find it. Encourage people to visit your blog by adding a link to all of your outgoing correspondence including your email signature line. Also, add links to your Facebook, LinkedIn and Twitter profiles.

3. Be active in the blogosphere. Reading and commenting on other relevant blogs can help drive traffic to your blog. Write meaningful and helpful comments on other blogs and include a link back to your blog. This can encourage valuable relationships with other bloggers and will also be seen by their readers.

4. Make a commitment to blog daily. The more frequently you blog the more attractive your blog is to search engine crawling. Frequent posts will also give your current followers more reasons to revisit your website and possibly pass it on to friends.

5. Brag a little. Take time to submit your best blog posts to bookmarking sites such as Digg, StumbleUpon and Delicious. This will help people find your blog and if they like what they see, it makes it super easy for them to come back again and share it with friends.

These tips don’t require much tech savvy and can be highly effective in increasing traffic to your blog. Success will come from being committed, enthusiastic and interesting.

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Twitter like a CEO

Monday, May 11th, 2009

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This week, BusinessWeek published a list of 50 Twittering CEOs, featuring who they like to follow and how it helps them run their business. The result is some very sound advice for people on all rungs of the corporate ladder, which made me think of these ten specific ways you can Twitter like a CEO.

1. Follow Back: Founder of Alltop.com @guykawasaki says he follows everyone back as a courtesey so that they can direct message him if need be. While he admittedly doesn’t have time to read the stream for his 100,000-some followers, he should be applauded for opening up and being accessible to his followers.

2. Create relationships with your customers: Build Direct President & CEO @jeffbooth engages with his Twitter followers and tries to be useful, rather than trying to sell them. This giving attitude has helped him to create relationships with customers who he couldn’t ordinarily.

3. Reward your customers: Mike Ferrari, Co-founder of @SmartyPig, a social media online savings site, uses Twitter to run monthly contests to reward customers for reaching their savings goals.

4. Publicity: @CommunispaceCEO Diane Hessan gets the word out about her company through Twitter. She says announcing her company’s new blog to her followers resulted in 1,000 visits that day.

5. Put a face on your company: JibberJobber.com CEO @JasonAlba tweets to put a face to his online company, which offers career resources. He freely uses his personaly to extend a personality to his company.

6. Employee relations: Twitter helps @tombed, CEO of AKQA, the global digital marketing and tech firm, talk to his more than 750 employees spread out over six offices across the world.

7. Listen to customers: @lebrun CEO of social media monitoring company Radian6 uses Twitter to listen to his customers, naturally. He practices “listening to the point of need,” in which he focuses on answering questions, delivering a solution and adding value to his followers.

8. Establish corporate culture: One of the first CEOs to embrace Twitter, Tony Hsieh of @zappos, started using Twitter to build the company culture among employees. Little did he know his customers would also catch on - to the tune of more than half a million followers.

9. Connecting: President of PerkettPR, @missusP uses Twitter to connect her company and its clients with opportunities - particularly media opporunities (like the BusinessWeek article as it turns out)!

10. Staying on the Cutting Edge: Like many companies, CEO of Socialtext @eugenelee uses Twitter to find, translate and rebroadcast interesting news and trends in his industry that helps his company stay current and position him as an authority.

Photo by: sub.site

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Talk on the Street: May 11-17

Monday, May 11th, 2009

social media and business events wilmington ncWelcome to our first edition of Talk on the Street. Every Monday we’ll be posting events, seminars and meetings you can’t miss if you live in Southeastern North Carolina. So, if you’re interested in business, marketing, advertising, public relations, social media, networking and much more, check back here weekly. Send any events for our consideration to kirsty@talkinc.com.

Thursday, May 14 | Coastal Entrepreneur Awards

Join our favorite business journal and hundreds of the region’s most inspiring entrepreneurs for breakfast at the UNC Wilmington Burney Center. Co-presented by the UNCW Cameron School of Business, the event will honor the “Cape Fear region’s next generation of business stars.” Register online here.

Saturday, May 16 | Wilmington Bloggers Meetup

This is the 7th meeting of a new group in Wilmington, who informally gets together the third Saturday of every month at Connections Internet Cafe on Racine Drive, to talk about blogging, Internet marketing and social media. Whether you are a novice or an expert, you will fit right in with this group of journalists, small business owners, Realtors, business coaches, marketing mavens and much more. You can RSVP through Facebook.

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Things We Love 5/6

Wednesday, May 6th, 2009

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Debbie loves Cracker Barrel – I made my first pilgrimage to the Mecca of southern cooking last week. I was concerned it wouldn’t live up to the hype. But it actually surpassed it. The veggie platter was yummy and the service friendly. When they learned it was my first visit, they gave me a beautifully wrapped map detailing all 579 locations across the country. The map (and enclosed Chix Stix candy) kept the Talk team well entertained on the way back from a business meeting in Winston Salem. I got a great lesson on my state capitals. And a delicious reminder on how excellent customer service and smart marketing is the best way to bring your customers back for seconds.

Jennifer loves organization tips – Those who know me know I am an obsessive straightener and organizer.  I continue to be fascinated by those who can live and work amongst clutter.  So, I was delighted to come across an articled titled “10 Ways to Let Go of Your Stuff - Confessions of a Clutterer” in the March issue of Real Simple magazine.  The author, Erin Rooney Doland, makes some wonderful points for those who are trying to recover from this condition.  You can read more at Unclutterer.com or RealSimple.com.

Kirsty loves my Share This button – I installed this plugin on my FireFox browser to help me more easily share great content I come across online. With the click of a single green button, I can email, IM, Text or post what I read to more than 30 social networking and bookmarking sites. Now, I never have to worry about looking for a post’s sharing button, or fret if they don’t have a button for my favorite sites.

Nathan loves Twitback – I wrote about a number of elements that really make Twitter better for businesses a few weeks ago, and one of these elements was creating extended profiles, or what some call “twitter backgrounds”. These custom twitter backgrounds work great for branding your twitter profile more, or giving that little bit of extra information that the normal twitter profile just doesn’t provide. It used to be that in order to create this extended twitter profile, you had to have some photoshop skills, or access to someone who did. Well, Twitback handles all that for you!

Shawn loves Birds Of A Feather, Letterpressed Together – Yes, this is another letterpress blog. But this time with a twist. Color. And lots of it. Bright colors have really been catching my eye lately. Perhaps it’s because I am redesigning our Talk business cards and Web site with a fresh new palette, or maybe I’m just feeling it this spring. Whatever the reason, the letterpress experts over at Studio On Fire really hit the ball out of the park with a colorful peacock themed wedding invitation set.

Susan loves periodic table of typefaces – I’m a self-proclaimed font dork. I can spend hours looking through sites like dafont.com and myfonts.com checking out the latest and greatest fonts. And the periodic table of typefaces make finding classic fonts I like (and even ones I don’t) that much easier. Though it only shows one or two letters, that’s usually enough for me to know if the style fits what I’m working on.

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Why I won’t follow you back on Twitter

Thursday, April 30th, 2009

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Because many experts have already addressed this subject in the blogosphere, I  won’t waste your time beating around the bush. There are a few, textbook, terrible things that you can do to ensure that influential tweets won’t follow you back. Keep in mind, social networking can be a trial and error type of process but if you want to get people talking about (and not mocking) your brand or message in the Twittervese, do not take on the following nasty habits.

No Profile/no photo
Having no profile or no photo says to me, “I’m pretty guarded. I’ll try this Twitter thing, but I’m not going to put my WHOLE LIFE on there!” That’s pretty over dramatic and says that you’re not interested in getting to know me, or any of your other followers for that matter.

Protected profile
If I don’t know you, I won’t request to follow you. There could be 1,000 reasons you feel the need to protect your lame Twitter updates - you’re on the lam, you’re in the witness protection program, you’re slandering your girlfriend, Samantha Ronson - and I don’t want to get mixed up in any of that.

Sex Pot name/photo
Unless you’re 19 and in a sorority, there is no reason to have the following words in your twitter handle: candy, kitten, hunny or angel. Also, if your photo looks like it could be the profile picture for a website that charges by the minute, you’re not getting followed back.

Cat got your profile?
For the most part, I won’t follow you if you have a photo of a cat as your profile pic. This just really freaks me out. Human photo is better than a pet photo, which is better than a logo.

Banned words

If you use the words: inspirational, goal, dream, leader, winning, guru, make-money-online, addict, expert, audit, network, free report, marketer or extraordinaire, I won’t follow you back.

#tcot
If you use up 5 of the 160 characters permitted in your profile to let me know that you are one of the “Top Conservatives on Twitter,” and you’re not John McCain or Michael Steele, you might be seriously deluded. This applies to other self-important hashtags as well.

Following fanatic
If I can tell from your last few status updates that you’re only interested in getting more followers, you probably won’t have me to add to the pack.

(In need of) Retail therapy

If you use your Twitter page to link to your online store and you have nothing to else to offer, I can’t offer myself as your newest follower.

I’m a celebrity, get me out of here

If you are a celebrity and you have 1,522,398 followers and you’re only following 137 people back it’s terrible twittiquete. I don’t care how interesting you are (Ashton Kutcher) or how many times your promote your tweeting on the Ellen Show (Diddy).

Essentially, you have the best chance of being followed back if you do the opposite of the activities mentioned above - be open, put yourself out there, be cautiously intimate, don’t hard-sell your product or service, be useful and please, please don’t use cat profile pictures. And when in doubt, use some of Talk’s best Twitter resources here, here, here and here.

Photo by: kopp0041

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