I was interviewed yesterday about what type of crisis management strategies Assistant Coach G.A. Magnus and University of South Carolina should employ to rebound from Magnus July 26 arrest for public nuisance when caught urinating outside a bar at 1:30 a.m. in Greenville, SC. Click on link below to view segment.
Archive for the ‘Reputation Management’ Category
The reputation of corporate America is under siege. A cynical public, 24/7 news cycle, bloggers, activists and stricter standards of corporate governance have created a business landscape rife with reputation-shattering landmines. One wrong step and you could face revenue loss, lawsuits, disruption of operations or worse.
To maneuver this landscape with reputation intact, take a proactive approach to communications and community relations. Monitor emerging issues, industry trends and competitive activity. Mitigate threats before they turn into crisis. Learn how to work with the media, not against them. Publicize your good works. Get engaged in the community.
A good reputation provides:
- competitive advantage
- increased sales
- strategic partnerships
- ability to attract best talent
- benefit of the doubt if crisis strikes
- potential to raise capital and share price
- option to charge premium prices
- better relationships with regulators
It’s no longer a question of “if” you’re going to suffer reputation damage and its consequences, but “when.” Everyone is susceptible, no matter your size or industry. Building and safeguarding a reputation is easier, quicker and cheaper than repairing one. Your corporate reputation is your greatest asset. Protect it. Grow your business and increase profits through comprehensive reputation management.