Internet Marketing Services, Wilmington NC

Archive for the ‘Internet Marketing’ Category

Put Social Networks to Work for Your Business

Tuesday, July 14th, 2009

You’ve signed up for LinkedIn, created a profile on Facebook, and joined Twitter. Now what?

Social networking is touted as the next big thing to help you grow your business. The act of networking and word-of-mouth marketing is not new. What’s new is the venue – the online social network. A social network is an online community where people meet others with common interests. Ideally, their common interest is your brand or your industry, so you want to be in front of them online.

To use a social network to your advantage you must do the following:

  • Find the network(s) where your audiences are spending their time.
  • Create a profile
  • Participate – get engaged with other users by writing comments, sending  messages, posting blogs, etc.
  • Incorporate social networks into your existing marketing activities

The good news/bad news about finding the right networks is that there are a lot to choose from. Social networking is much more than Facebook and Twitter. Here are a few categories to consider:

  • Traditional Social Networks: Facebook, MySpace
  • Social Media Submission Sites — Digg
  • Social Bookmarking – StumbleUpon, Delicious
  • Microblogging – Twitter
  • Photo and Video Sharing – Flickr, YouTube
  • Review and rating sites – Amazon, Epionions, TripAdvisor, Yelp
  • Blogs

Every business that has customers online should consider a social network campaign to grow your business. The cost to entry is nominal, but it requires time and strategy. Don’t just jump in because you think everyone else is out there.

To learn how to use social networks to grow your business, join us on Thursday, July 23 for a free, one-hour webinar entitled Social Networking 101. Click here to register.

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5 ways we’ve increased our blog traffic

Tuesday, July 14th, 2009

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One of the most exciting things about blogging is gaining new followers and knowing your content is being read. If your blog following is a bit lackluster consider the following tips:

1. Make subscription easy. The easier you make it to subscribe to your blog, the more frequently readers will do it. You may already provide an option to subscribe by RSS but if someone doesn’t know what that is or gets confused along the way, they may give up. By making an email subscription available, your blog becomes accessible to different levels of computer users.

2. Help people find it. Encourage people to visit your blog by adding a link to all of your outgoing correspondence including your email signature line. Also, add links to your Facebook, LinkedIn and Twitter profiles.

3. Be active in the blogosphere. Reading and commenting on other relevant blogs can help drive traffic to your blog. Write meaningful and helpful comments on other blogs and include a link back to your blog. This can encourage valuable relationships with other bloggers and will also be seen by their readers.

4. Make a commitment to blog daily. The more frequently you blog the more attractive your blog is to search engine crawling. Frequent posts will also give your current followers more reasons to revisit your website and possibly pass it on to friends.

5. Brag a little. Take time to submit your best blog posts to bookmarking sites such as Digg, StumbleUpon and Delicious. This will help people find your blog and if they like what they see, it makes it super easy for them to come back again and share it with friends.

These tips don’t require much tech savvy and can be highly effective in increasing traffic to your blog. Success will come from being committed, enthusiastic and interesting.

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Tech Talk: What is a hashtag?

Thursday, July 9th, 2009

Tech Talk - Talk, Wimington NCThere’s a lot of terms flying around in this new age of “social technology”, where companies like Facebook, Blogger, and Twitter are becoming household names. But what do any of these terms really mean and why should you care? That’s what I’ll be explaining in my weekly Tech Talk.

What is a hashtag?

Hashtags are a community-driven convention for adding additional information and context to messages on Twitter. This is accomplished by using a hash sign ‘#’ and having a “tag” immediately after it.

Part of understanding hashtags means understanding tags. People use tags to easily clasify the topics or categories content is related to. The classification of content through the use of tags benefits the individual as they’ll know what to look for when wanting to find the information again, and benefits other internet users who may be looking for similar content by a similar tag. This process also frequently mentioned with taxonomy.

For example: At the bottom of this blog post, you will notice there are a few tags that I have used to classify topics this blog posts relates to.

How are hashtags used?

Hashtags came about with the advent of Twitter. Without users having any formal way of organizing tweets into categories, but wanting to add additional information, the twitter community began adopting the notion of a #hashtag. As such, hashtags have are used in a variety of ways on Twitter.

For those who love LOST, on Wednesday nights, you could frequently follow the hashtag #lost for what people thought about the episode, what they were guessing the next plot twist was, or placing bets on when Sawyer would punch someone in the face.

Conversely, and much more useful, hashtags have been used to follow the elections in Iran, to keep people posted about fires in San Diego, and or to share thoughts on what the latest going on is in the news.

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Tech Talk: What are keywords?

Monday, June 22nd, 2009

Tech Talk - Talk, Wimington NC

There’s a lot of terms flying around in this new age of “social technology”, where companies like Facebook, Blogger, and Twitter are becoming household names. But what do any of these terms really mean and why should you care? That’s what I’ll be explaining in my weekly Tech Talk.

What are “keywords” exactly?

Keywords are the words people use to search for information online. For example, if you’re looking for information on how to blog, you might google “How to blog” or “What is a blog”. These are keywords, or what are sometimes referred to as key phrases (where the keywords make up a keyphrase).

Why are keywords and key phrases important?

The proper keywords and key phrases can drive significant traffic to your website through a method called search engine optimization. Think of the “traffic” that comes to your website in the same way you might think of the traffic that you get stuck in heading to the mall, or the grocery store - lots of people are taking a specific road to go to a destination (it’s why you’re stuck in traffic, after all). The same concept applies to the internet with search engine optimization and keywords.

Finding the right key phrase(s) is like finding the right road to have your business located on. It’s making sure when people drive by, or when people search, you’re currently at the location they’re looking. This is why the old adage of “Location, location, location” isn’t dead by any means. There’s just a different method for determining what the best location online is, a method where keywords are the road, and search engine optimization is preparing your business for display.

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Tech Talk: What is Subscribe and RSS?

Friday, June 12th, 2009

Tech Talk - Talk, Wimington NC

There’s a lot of terms flying around in this new age of “social technology”, where companies like Facebook, Blogger, and Twitter are becoming household names. But what do any of these terms really mean and why should you care? That’s what I’ll be explaining in my weekly Tech Talk.

What does “Subscribe” or “RSS” mean exactly?

Our first weekly term is “Subscribe” which is often synonymous with “RSS”. Let’s talk about “Subscribe” first since it’s a word we’re already familiar with (or it’s at least in the English dictionary).

You may have noticed websites that have “Subscribe” on it, or more specifically “Subscribe to this blog” or “Subscribe to this news feed”.  What this actually means is that by clicking on that subscribe link or button, you can have any new updates from that website or blog automatically sent to your e-mail (or online subscription reader) as soon as that site is updated with a new post. RSS and Subscribe are the exact same thing, except that RSS is really the technology behind how subscribing works.

RSS, sometimes referred to as a “feed”, stands for Real Simple Syndication. It’s called RSS because of exactly what the acronym means – it’s a very simple way of syndicating images, text and sometimes audio and video. The reason the term “RSS” is still used, even though it’s used in the same fashion as “Subscribe”, is because us nerds like to have our super secret cool language that only we understand (true story) .

Why “Subscribe” and RSS is important.

In the past, the way news or information online has been read was through a process of going to a website, reading the headline, and clicking on the respective article. That method works fine if you’re not visiting more than 2 news sites a day. For those who might visit on a low range of 5 - 10, and a high range of 50 - 100 to keep up with the latest trends in their industry, subscribing is just a more efficient way of getting your information.

Being able to “Subscribe” to someone’s “RSS” removes all the trouble, allowing you to either receive new information via e-mail, or read it in your RSS Reader. Subscribing to an RSS feed allows you to pull the information you want, when you want it, and in a convenient manner. In other words, rss allows the information to be fed to you, instead of having to hunt it down.

Subscribe to our blog via e-mail or RSS feed!

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An introduction to iGoogle and Google Reader

Wednesday, June 3rd, 2009

Google

With so much great content on the Internet, it is impossible to stay current on all your favorite websites and blogs without some help. iGoogle and Google Reader are great tools to help you organize your favorite news sites and blogs. Google Reader allows you to subscribe to blogs via RSS (Real Simple Syndication), which means that once you’ve subscribed, new content is automatically “pushed” directly to your  iGoogle page for your review, simplifying your research and saving you valuable time.

To create an iGoogle account click here and choose “Get Started”.

  • You will then be prompted to choose subjects of special interest to you such as news, cooking, sports and politics.
  • Customize your page with a theme to replace the standard white Google page and violà, you have your very own iGoogle page!
  • Click “Add stuff” to discover hundreds of tools, games and gadgets that you can add to your iGoogle page. Our favorites include The Daily Puppy and Quotes of the Day.
  • In your computer’s preferences, make sure your iGoogle is your default page so each time you turn on your computer, this is the page your computer opens onto whenever accessing the Internet.

To sign up for a Google Reader account click here.

  • If you already have a Google account, use it to set up your Google Reader.
  • If you don’t have a Google account click “Create an Account” and follow the instructions. You will be required to log into your email account to access a verification email from Google. Make sure to click the link provided in the email.
  • After your account set up is complete, you can begin to build your subscription list. You can do this directly from your Google Reader by clicking “Add a subscription” and entering keywords to search for one of your favorite blogs, Find Your Voice for example.
  • Once you find what you are seeking, just subscribe and your reading material will be delivered to you instantly.
  • To subcribe to a blog via RSS, simply click on the blog’s RSS symbol.images-11You will be transferred to a page to select a reader service. Choose Google and the blog will be automatically imported into your Google Reader. Once you get comfortable with the service, you can organize your blogs into categories and folders for easy review.

Photo by: Mark Knol

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10 Questions To Ask An SEO Consultant You’re Looking To Hire

Friday, May 29th, 2009

If you don’t know the questions to ask when hiring a SEO consultant to help build traffic to your website, you’re not alone. SEO is complicated, so it can be challenging to evaluate candidates’ expertise without at a baseline understanding yourself.

To provide a basic overview of SEO, we hosted a webinar entitled SEO or S.O.S?: Buyer Beware – Shop Smart for SEO. You can download the recorded presentation and slides here. As a follow up, we created 10 Questions to Ask a SEO Consultant to test the knowledge of a consultant or employee before making any hiring decisions. We have also provided a printer friendly version of the questions for download.

We encourage you to utilize these two resources to make fully informed decisions about SEO. Good luck!

1. What type of content is most easily crawled by search engines?

XHTML.

2. What is the best way to improve the frequency in which search engines crawl your site?

Update your content frequently.

3. True or False? Out of all the major search engines, Google is considered to have the best tools for researching the link information of a competing website?

False. Yahoo!’s Site Explorer and search engine is considered the best source for acquiring competitive link information.

4. True or False? The maximum number of characters that Google takes into consideration when looking at the Title tag of your page is 70.

True. When using keywords on your page, you want to make sure all relevant keywords and information are in the first 70 characters, as that’s all Google pays attention to.

5. Why is it important for a website to have a flat site architecture?

You reduce the number of links a search engine must follow to get to content. In addition, the flatter a website, the easier it is to spread a larger portion of the link juice being passed to various pages on the site, thus boosting the ranking power of each page on the site (unless page sculpting is being done, preventing juice from flowing to certain pages).

6. What should be considered when deciding on the URL path for a web page?

The web page the URL is directed toward is an important factor in being chosen as a relevant search result. The page determines the keywords to be placed into the URL path.

For example: www.talkinc.com/internet-marketing/seo.html
The above would be a good path, leading to a page on our site related to SEO and internet marketing.

7. True or False? The number of times a keyword is used on a page is an important factor in how search engines determine what your page is about.

False. Keyword density having an effect on search results is a myth. Properly using HTML tags in a document and the accompanying text is how a search engine determines what your page is about.

8. Why is the long-tail theory important when considering keyword choice?

The long-tail theory states, in reference to keyword choice, that instead of going for a single highly competitive keyword, you will see better immediate results and long term results by creating several pages that rank well for less competitive terms than one page that is trying to rank for a highly competitive term (which also has much higher fluctuation).

9. True or False? Meta descriptions are an important factor in search engine optimization.

True. While not necessarily playing a role in getting your site to rank well, the meta description does play an important role in driving traffic to your page. The meta description is frequently used as the description for your page on the search engines result page, and a good description entices users to click on your page listing. This is why SEO is about driving traffic to a website, not just improving pagerank.

10. True or False? Using keywords in the H2, H3, and H(x) tags aren’t important as long as you use your keywords in the H1 tag.

False. The H(x) tags are an important part of optimizing a page, the same way the STRONG/emphasis tags are an important part of optimizing a page. There have also been some instances where H2, H3, and H(x) tags have taken greater precedence over H1.

In addition to the questions above, you will also want to ask the following questions to ensure they are a good fit for your needs.

•    What is his/her keyword research/choice process?
•    What does he/she considers “good” links?
•    What is his/her link building process?

Use the following grading scale to determine if he/she is a true SEO expert.

Each question is worth 10 points.

100 points – Knows what they’re talking about.
80 points – Knows what they’re talking about, but if he/she missed any questions after #5, they may not be up to speed on the more advanced methods and processes.
70 points – Knows some components of SEO but may not know enough to accomplish what you want for your website.
60 points and below – Does not know enough about SEO to ensure a successful campaign.

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Twitter like a CEO

Monday, May 11th, 2009

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This week, BusinessWeek published a list of 50 Twittering CEOs, featuring who they like to follow and how it helps them run their business. The result is some very sound advice for people on all rungs of the corporate ladder, which made me think of these ten specific ways you can Twitter like a CEO.

1. Follow Back: Founder of Alltop.com @guykawasaki says he follows everyone back as a courtesey so that they can direct message him if need be. While he admittedly doesn’t have time to read the stream for his 100,000-some followers, he should be applauded for opening up and being accessible to his followers.

2. Create relationships with your customers: Build Direct President & CEO @jeffbooth engages with his Twitter followers and tries to be useful, rather than trying to sell them. This giving attitude has helped him to create relationships with customers who he couldn’t ordinarily.

3. Reward your customers: Mike Ferrari, Co-founder of @SmartyPig, a social media online savings site, uses Twitter to run monthly contests to reward customers for reaching their savings goals.

4. Publicity: @CommunispaceCEO Diane Hessan gets the word out about her company through Twitter. She says announcing her company’s new blog to her followers resulted in 1,000 visits that day.

5. Put a face on your company: JibberJobber.com CEO @JasonAlba tweets to put a face to his online company, which offers career resources. He freely uses his personaly to extend a personality to his company.

6. Employee relations: Twitter helps @tombed, CEO of AKQA, the global digital marketing and tech firm, talk to his more than 750 employees spread out over six offices across the world.

7. Listen to customers: @lebrun CEO of social media monitoring company Radian6 uses Twitter to listen to his customers, naturally. He practices “listening to the point of need,” in which he focuses on answering questions, delivering a solution and adding value to his followers.

8. Establish corporate culture: One of the first CEOs to embrace Twitter, Tony Hsieh of @zappos, started using Twitter to build the company culture among employees. Little did he know his customers would also catch on - to the tune of more than half a million followers.

9. Connecting: President of PerkettPR, @missusP uses Twitter to connect her company and its clients with opportunities - particularly media opporunities (like the BusinessWeek article as it turns out)!

10. Staying on the Cutting Edge: Like many companies, CEO of Socialtext @eugenelee uses Twitter to find, translate and rebroadcast interesting news and trends in his industry that helps his company stay current and position him as an authority.

Photo by: sub.site

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Talk on the Street: May 11-17

Monday, May 11th, 2009

social media and business events wilmington ncWelcome to our first edition of Talk on the Street. Every Monday we’ll be posting events, seminars and meetings you can’t miss if you live in Southeastern North Carolina. So, if you’re interested in business, marketing, advertising, public relations, social media, networking and much more, check back here weekly. Send any events for our consideration to kirsty@talkinc.com.

Thursday, May 14 | Coastal Entrepreneur Awards

Join our favorite business journal and hundreds of the region’s most inspiring entrepreneurs for breakfast at the UNC Wilmington Burney Center. Co-presented by the UNCW Cameron School of Business, the event will honor the “Cape Fear region’s next generation of business stars.” Register online here.

Saturday, May 16 | Wilmington Bloggers Meetup

This is the 7th meeting of a new group in Wilmington, who informally gets together the third Saturday of every month at Connections Internet Cafe on Racine Drive, to talk about blogging, Internet marketing and social media. Whether you are a novice or an expert, you will fit right in with this group of journalists, small business owners, Realtors, business coaches, marketing mavens and much more. You can RSVP through Facebook.

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Things We Love 5/6

Wednesday, May 6th, 2009

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Debbie loves Cracker Barrel – I made my first pilgrimage to the Mecca of southern cooking last week. I was concerned it wouldn’t live up to the hype. But it actually surpassed it. The veggie platter was yummy and the service friendly. When they learned it was my first visit, they gave me a beautifully wrapped map detailing all 579 locations across the country. The map (and enclosed Chix Stix candy) kept the Talk team well entertained on the way back from a business meeting in Winston Salem. I got a great lesson on my state capitals. And a delicious reminder on how excellent customer service and smart marketing is the best way to bring your customers back for seconds.

Jennifer loves organization tips – Those who know me know I am an obsessive straightener and organizer.  I continue to be fascinated by those who can live and work amongst clutter.  So, I was delighted to come across an articled titled “10 Ways to Let Go of Your Stuff - Confessions of a Clutterer” in the March issue of Real Simple magazine.  The author, Erin Rooney Doland, makes some wonderful points for those who are trying to recover from this condition.  You can read more at Unclutterer.com or RealSimple.com.

Kirsty loves my Share This button – I installed this plugin on my FireFox browser to help me more easily share great content I come across online. With the click of a single green button, I can email, IM, Text or post what I read to more than 30 social networking and bookmarking sites. Now, I never have to worry about looking for a post’s sharing button, or fret if they don’t have a button for my favorite sites.

Nathan loves Twitback – I wrote about a number of elements that really make Twitter better for businesses a few weeks ago, and one of these elements was creating extended profiles, or what some call “twitter backgrounds”. These custom twitter backgrounds work great for branding your twitter profile more, or giving that little bit of extra information that the normal twitter profile just doesn’t provide. It used to be that in order to create this extended twitter profile, you had to have some photoshop skills, or access to someone who did. Well, Twitback handles all that for you!

Shawn loves Birds Of A Feather, Letterpressed Together – Yes, this is another letterpress blog. But this time with a twist. Color. And lots of it. Bright colors have really been catching my eye lately. Perhaps it’s because I am redesigning our Talk business cards and Web site with a fresh new palette, or maybe I’m just feeling it this spring. Whatever the reason, the letterpress experts over at Studio On Fire really hit the ball out of the park with a colorful peacock themed wedding invitation set.

Susan loves periodic table of typefaces – I’m a self-proclaimed font dork. I can spend hours looking through sites like dafont.com and myfonts.com checking out the latest and greatest fonts. And the periodic table of typefaces make finding classic fonts I like (and even ones I don’t) that much easier. Though it only shows one or two letters, that’s usually enough for me to know if the style fits what I’m working on.

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Talk helps businesses in the Carolinas attract new customers, mitigate issues and increase profits.

 
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November 19 Facebook 101
 
Dec 17 Twitter 101
 
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