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Social Media Makes A Huge Impact. Exhibit A: The World Cup

Monday, June 28th, 2010

In denial about the impact of social media in today’s world? Just take a look at the 2010 FIFA World Cup. interndiaries2

Social Media sites like Facebook and Twitter have seen epic numbers ever since the World Cup’s start on June 11th, where web traffic peaked at about 12.1 million visitors per minute.

Twitter saw its biggest numbers yet when on June 14th users sent out 2,940 tweets per second when Japan scored against Cameroon, and then again on June 24th during Japan’s victory over Denmark where the site received 3,283 tweets per second. Twitter normally only receives 750 tweets per second. When the U.S. team advanced into the next round on June 23rd tweets about the epic event dominated 80% of Twitter’s hot topics.

Facebook has been seeing the big numbers too. On June 12th when the U.S. played England, over 30% of all status updates referred to the match. Facebook also has been partnering up with ESPN and Univision through its Facebook Connect feature which tracks elements like “fan intensity” and allows people watch the game online to chat with other viewers (a feature I myself used on June 23rd when the U.S. played Algeria, and I must say it is quit cool)

Other social media features include specific Foursquare badges for users that check-in to over 100 viewing venues in 32 countries around the World. As well as Twitters most popular hashtag yet, #Worldcup which receives hundreds of tweets per minute.

Businesses are catching on to the World Cup social media buzz as well. Many advertisers are promoting their twitter and Facebook accounts rather than their own web pages, because social-media sites provide more impact.

All of this illustrates how important and useful social media is, especially in international business and communication. Social media is more personal and makes quick responses easier, resulting in important dialogue. You can start to see the results of a campaign done online in a matter of minutes, and “retweets” and “Facebook shares” are now important numbers in marketing.

Companies are taking note now, but will this hype keep up even after the World Cup winner is crowned? We can only hope.

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What Will You Say Today, That Will Be Remembered Tomorrow?

Tuesday, June 22nd, 2010

“You miss 100 percent of the shots you never take” Wayne Gretzy.interndiaries2

“You must be the change you wish to see in the world.” Gandhi.

“Some are born great, some achieve greatness, and some have greatness thrust upon ‘em.” William Shakespeare.

“If you are going to do something half-asked, do not bother doing it at all.” My Great-Grandfather

All of these are great, inspiring quotes by great, inspiring people. When first spoken, I wonder if the author knew they would be remembered forever, posted all over the Internet, used in motivational speeches, or written about in books. Yet these words have gone down in history as memorable, inspiring quotes. What you say or write has the power to resonate, and many of these words stay with people their entire life.

We live with this power everyday, the power to communicate. Some may argue that the power to communicate feelings, opinions, messages, facts and information is one of the most important powers in the world. As a communication major, my passion is communication, and one day it will be my job to make sure a person or a business is communicating effectively.

Communicating well is an everyday challenge. For you never know when what you say will stick — when your statements will be the quote used as someone’s Facebook status or as part of a monumental speech. So make sure when you communicate, no matter how you do it, it is done properly and thoughtfully. Because you never know when your words will become part of history.

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Social Media Education

Monday, June 7th, 2010

interndiaries2In my first week of interning at Talk I was asked to read articles and do some research for possible tweets. Later in the day I was asked to research blogging platforms. Twitter and blogging are both two things I have never experienced or learned about. As I started to read the PR blogs and news sources, I started to realize that social media is a huge part of the today’s business world and more importantly public relations. So why is it that in my three years at college I have not learned a single thing about social media, and how it can be used properly in a business setting?

Teachers may see Facebook only as the annoying website that distracts their students during lectures, but they eventually will have to face the truth, that Facebook and other social networking sites are becoming more and more a powerful force in the communications world. If teachers don’t want their students to use social networking sites as just another way to not listen to their lectures, then they should educate students on how to properly use these mediums.

My advice to teachers is to embrace the change, and educate students on how important social networking sites are becoming to major companies. If teachers accept this advice then students will be more prepared for the social media driven world that awaits them. But either way social media is going to continue to grow and change the business world, as we know it.

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Where to Network in the Public Relations Field

Friday, June 4th, 2010

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Last semester, I began tan26582731221_4026king classes specifically targeting Public Relations. One of my professors asked us to all join a social network called PROpenMic. The best way I can explain PROpenMic is by relating it to Facebook. It’s a professional social network where you create a profile, join groups, and make friends, the twist is it targets everything that involves Public Relations. PROpenMic was created by Robert French, a professor in the Department of Communication and Journalism at Auburn University. His social network site is rapidly growing with over 6,000 students, faculty, and practitioners from all over the world. Our weekly assignment was to write blogs on PROpenMic and relate them back to what we learned in class.

I have since completed the course, but I have reaped the benefits of this social network site long after. On the main page, I am instantly updated about current issues and how they are being handled by Public Relation professionals. I have been able to meet different students and learn who will be my cometiton and co-workers after graduation. I can search for internships and jobs in just about any city choose. I have also written a handful of blogs about current topics that I will be able to share with potential employers.

So, if you are looking for a professional place to network, PROpenMic is the place to be. It has so much to offer to everyone, especially those in the fields related to Public Relations, go to http://www.propenmic.org for more information.

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A Big Mess to Clean Up

Friday, May 28th, 2010

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On April 20th, land in the Gulf of Mexico was dramatically affected by a large oil spill off its coast.  Recent reports state that millions of gallons of crude oil have been released into the water. Owned by BP, The Deepwater Horizon drilling rig located 50 miles offshore, was hit with an explosion. This tragedy has placed great strain on families closely impacted. With 11 of BP’s employees still missing, the area’s fishing industry hindebpred, and affected wildlife in the Gulf’s perimeters, people want answers and results.

The CEO of BP, Tony Hayward, quickly addressed the media stating, “We will absolutely be paying for the cleanup operation. There is no doubt about that. It’s our responsibility — we accept it fully.” If the CEO and employees of BP hadn’t made it clear they will pay for all damages, including those involving the family of the missing employees, President Obama reiterated the statement, claiming that BP is soley responsible and they will pay for the damages.

Officials released that due to the pipeline rupture, oil will continue to spill into the Gulf of Mexico for another week at least. BP has assured they are working as fast as possible to fix the rupture located 50,000 feet below sea level, but installation of a device to capture the oil will take some time.

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What will you Dive into Today?

Thursday, May 20th, 2010

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The media has been buzzing for months about internships, debating whether or not they are “legal” or “unpaid labor”. Every company’s situation presents a different case, but what remains is the shear genius of the internship concept.

For years, my peers complained about how they simply did not have the time or motivation to indulge in an internship, but later stressed over their lack of experience as graduation and job searching approached. The interview process is nerve-wracking. And internships are time consuming. But the experience and the acquired knowledge are priceless.

I heard about the internship at Talk though another internship I had last semester. I knew immediately it was something I was interested in. And I was reminded of a quote by Rabindranath Tagore that goes “You cannot cross the sea, merely by starring into the water.” So I researched the company, talked to an advisor, and applied. In essence, I dove in.

I understood that I might have been rejected, but I know from experience all a company can do is say, “No,” and that is okay; it is part of the experience. Interning is a treasure, a gold mine for opportunities. An intern is able to gain experiences they are not able to receive in a classroom, like working in a business setting that applies to your specific degree. It is a unique opportunity for individual and team development, learning time management, confidence, and problem solving.

By interning for a company you are also given the opportunity to network. I am not sure if this word gives me butterflies because I am a Communication Studies Major or because I enjoy meeting people, but Networking, makes all the difference in the corporate world. (Like I said earlier, I heard about this internship though a previous internship.) My intern mentor told me the other day, “Even if the job’s not exactly what you want, apply anyway. If it’s at your dream company at least you’ll get your foot in the door.”

Sometimes, just having that “in” or connection will make all the difference in the world. And with the economic recession, the workforce is more competitive than ever. Having that experience in your field will give you that flair to stand out and the confidence to “dive in.”

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Blogging and Tweeting and PR, Oh My!

Tuesday, May 18th, 2010

interndiaries2Let me just start by saying who knew blogging could be so hard? A blog is defined as “a Web site that contains an online personal journal with reflections, comments, and often hyperlinks provided by the writer.” Being a person that loves to tell stories, and talk to other people about my thoughts and opinions a blog should come naturally to me, right? Wrong.

As I sit here on my second day of my internship at Talk, I cannot for the life of me think of what to write about. Should I write about how I sat here yesterday at the intern’s desk – located in the front of a perfectly designed office (one that has actually won an interior design award!) – with its pink walls, and cheerful staff, and just felt like this is where I belonged? Or should I write about how nerve-wracking it was to finally be able to put the knowledge I have learned over the past 3 years in a college classroom to the test?

Maybe I will just stick to saying that as I sat here yesterday reading through articles and headlines to look for possible tweets, I learned more about what is currently going on in the public relations world than I ever have in a classroom.

As I watched the news last night, I began thinking “oh that would be a good tweet. I have to remember that for tomorrow.” And I realized that this internship has already started to change the way I think of and look at public relations. If this much has already happened, and it is only day two, I can’t even begin to imagine all the knowledge and experience that awaits me here at Talk. And hey, maybe I will even learn to write a blog…

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Graduating from Talk

Wednesday, April 21st, 2010

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For nearly 5 months now I have been interning at Talk and to put the experience into perspective let me go through some numbers.

-7.5 hrs/week in the classroom on campus.

-20 hrs/week interning with Talk.

This was my schedule this semester and I feel that it would be safe to say that I was more of a student at Talk rather than UNCW. While I won’t be walking away from Talk with a hot pink diploma - I’ll still let UNCW hand that over next month - I will be leaving with experiences that any amount of time in the classroom couldn’t have imitated.

What I am going to miss most is not necessarily anything about the world of communication or advertising but more the sense of family that is throughout the office.  Camden always running to the door with a sharp bark; a witty one-liner coming from Shawn’s office; the frantic typing coming from Susan’s office; and sound of clacking heals right before Debbie walks through the door with a smile and friendly greeting.  Honestly though, I may just miss Camden the most.  I could always count on her to be either starring at me from in front of my desk as if to say, “Those treats aren’t going to do any good just sitting there” or trying to distract me with her squeaking toy sheep.  Yes, Camden has my number one girl now for a while now so a heartfelt goodbye will be in order.

The knowledge and insight I have gained from my time here has been far beyond what I was expecting.  Being at Talk essentially part-time, gave me a much stronger grasp on what it takes to make an agency run efficiently even when times get a little crazy.  I now have a very high standard of what I will be looking for once graduation has passed and it’s time for the real world.  An agency like Talk is one in a million and I know that my time here has been one of the most beneficial experiences of my life.

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Where did the time go?

Tuesday, April 20th, 2010

interndiaries2My time as an intern at Talk is at an end, and I simply can’t believe it. My last day is Thursday, April 22. All of the experiences I’ve had here flood my mind as I write this entry, and bring a smile to my face. I have learned so much about the industry in general, and have sharpened my skills in research and writing. All internships offer a different but equally educational experience and my time here at Talk is truly memorable.

Looking back, I think my favorite part of working at Talk was interacting with clients. When I delivered final products to clients, I saw their eyes light up as they opened their product and I knew, every time, that the Talk team delivered a successful product once again. These experiences evoked such rewarding feelings, and I found it’s easy to be the messenger when you carry a positive message!

I also enjoyed writing blog posts because it is something I have always wanted to do, but never had the time or energy for. Reading articles upon articles, trying to learn about recent trends, turned into a habit and now I am more informed than ever.

As an intern, it is important that you not only do work for the company, but you do work for yourself. After all, you’re volunteering your time to learn. After this internship I will take away several writing pieces for my portfolio, as well as communicative skills useful to many situations and a better understanding of how the industry functions. Interning for Talk has given me confidence and helped prepare me for the “real world” I’ll face after I graduate in December!

-Rachel Kaylor

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Dr. Pepper and NBC continue to challenge DVR

Tuesday, March 23rd, 2010

With the nation’s increasing obsession with digital video recorders (DVR), companies are searching for ways to still get their message out there, without being skipped. If you watched NBC’s popular sitcom ‘30 Rock’ last week and didn’t DVR it, you probably saw a commercial featuring Chris Parnell as Dr. Spaceman, a character in the sitcom. Dr. Pepper and NBC’s strategy, using Chris Parnell’s character from the sitcom, as well as the way the commercial was visually shot, and how a ‘30 Rock’ promotion was tacked on at the end, is to create the illusion that the commercial is a part of ‘30 Rock,’ in hopes of keeping viewers interested.

Their main idea behind this tactic is if viewers see the beginning of the commercial, they will refrain from fast forwarding through the commercial because they are afraid they will miss something relating to the show. Since the commercial features a familiar character and actor who is typically associated with comedic roles, they expect the viewer will be even more interested in viewing the whole spot, since it has potential to be more entertaining than the average commercial.

This could not necessarily work for every company and every show, but has worked for years in many forms, some comedic and some serious. Though this isn’t the first time NBC has driven down this path, you may remember the MacGruber/SNL and Pepsi commercials, or Community and Turbo Tax, it reminds us that advertisers are constantly trying new ways to reach the public in lieu of the obstacles that new technology presents.

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